Customer Onboarding→→→→
Meet your first customer
Before you can do business with someone, you need to know who they are.
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What
- Capture who this customer is — identity, contact details, address.
- Record how they earn and move money — their financial profile.
- Screen them for PEP and sanctions exposure before you proceed.
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Why
- The law requires you to know who you’re dealing with before you act for them.
- It’s the cheapest point in the whole process to stop illicit funds — before they’re even in the system.
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How
- Four short steps, a made-up customer — this is a simulation, not a real person.
- Fill it in yourself, or use ✨ Fill example data to skip the typing and see how it works.
- Everything you enter carries forward for the rest of the course — watch for it again.
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OnboardingYou are here🔍
CDD⚙️
Rules📊
Monitoring🚪
ExitThe identity, ownership and financial details you enter next don’t just sit in a form — they become this customer’s risk rating in the CDD module, and the same connected case is what later modules would monitor and eventually decide to exit.
15 content screens · a simulator you fill in yourself · an 10-question check
The simulator isn’t a quiz — you enter a customer’s details and see the initial CDD it actually produces. Read the content, work the simulator, or both — 80% on the check is the pass mark, and clearing it is what earns this module’s badge alongside the content and the simulator.